Summary: The right to privacy is a fundamental human right. Health Genius does not collect, store, or share personally identifying information (such as names, addresses, phone numbers, email addresses, IP addresses, biometric identifiers [e.g. fingerprints, voice prints], etc.) in a way that links it to health or medical information. There are no Health Genius accounts. All information submitted through our mobile app, including health information, nutrition information, supplement information, activity information, and biometric data (e.g. heart rate data) is anonymous.
Health Genius has no means of associating this information with specific individuals (e.g., exact names, addresses, phone numbers, email addresses, IP addresses, biometric identifiers [e.g. fingerprints, voice prints]). Except for payment information, which is stored with our payment processor, we never store names, emails, addresses, or any identifiable information on remote servers. We don’t have the ability to link your identifying payment data with your health data. We designed it that way.
Your stored cloud data, if you choose to store a backup in the cloud, stays anonymous and encrypted, meeting or exceeding industry best practices, at rest and in transit, with a distinct and private encryption key to which Health Genius does not have access.
If you choose to receive results, your anonymous health data is sent from your app in an encrypted format to our servers, where it is unencrypted for a moment during result processing, and then deleted immediately after you choose to download your results or within 24 hours (whichever comes first), with your results stored locally on your device. We do not retain anonymous unencrypted health data anywhere except briefly during this result processing if you request it.
You can delete your health data at any time using a simple in-app button. We have received high marks for our privacy practices and fall under HIPAA's "safe harbor" provision. We take extensive measures to protect your data and ensure it remains on-device, encrypted, and anonymous.
Last Updated: November 18, 2025
We collect information in a few different ways to make our service better.
We use the information we collect to provide and improve our services.
We do not sell or share your personal information with third-parties, except temporarily with our hosting provider, which is necessary to provide services to you.
Health data backups, if you choose to use them, are encrypted meeting or exceeding industry best practices and stored with our hosting provider who does not have access to this distinct and private key.
Importantly, if you use our food photo analyzer that uses AI to understand the foods in your photos, we do not process this information on our own servers. Instead, the food photo is sent over an encrypted connection to Deep Infra, processed, and then deleted from their servers. You can access their privacy policy here.
Health Genius respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, or via SMS.
• Data Usage: We use your data solely for sending (customer care).
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Health Genius at 1-855-33-HEALS or support@healthgenius.app for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to support@healthgenius.app or 1-855-33-HEALS. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Health Genius will not sell, rent, or share the collected mobile numbers
We don't use cookies and don't track our users.
You have rights over your personal information. You can request to access, update, or delete your information through our mobile app.